6 things to consider when buying a used digital x-ray system

May 10, 2022 11:09:00 AM / by Jennifer Hutchison

Used digital x-ray systems can be a great way to save money on the purchase of an expensive machine. In many cases, used equipment can work well, in other instances you are better off investing into a new system from the start. If you're looking to purchase used x-ray systems, there are many factors that need to be taken into account.

With investments like these you want to be sure that you don’t have to upgrade or buy a new system just a few years down the track. If your practice is expanding and you are anticipating a higher patient volume it might be better to go with a new system now. If you are considering adding more services or moving spaces then you might consider if a used digital x-ray system is the right choice for now.

In this post we will discuss 6 things that you should consider when buying used digital x-rays systems.

Considerations when purchasing a used DR panel

DR panels used in x-ray systems are expensive to purchase outright and they only last for a few years before needing repair or replacement as the technology is developing so rapidly. This is why we don’t advise purchasing a used DR panel. However, if you are looking to purchase a used panel here are some tips:

  • Choose a DR panel that associates with your x-ray machine - is the panel 14x17 (tethered or wireless) or 17x17 (tethered or wireless)?
  • Choose a newer technology
  • Ensure your Operating System is current - if it’s not to the latest version you could have some HIPAA violations as you’re not getting routine updates.
  • Check if it’s under warranty - you can get ongoing parts if it’s under its service warranty.

Considerations when purchasing a used x-ray system

1. Is it operational?

It’s important to make sure that used digital x-ray systems are operational before you purchase them. It’s not uncommon for used machines to have a higher percentage of operational issues. Oftentimes the used machines are in good condition, but they can be out of commission for a number of reasons. It is important to check functionality so they are up and running as soon as possible and don’t cost additional money to purchase parts and get repaired.

So, how can you make sure the used x-ray equipment is in good condition? Firstly, make sure you buy from a trusted supplier. Secondly, ask for a certificate from an electrician or qualified assessor before purchasing. We also recommend reading up on the terms and conditions of the vendor so you know what rights you have in case the x-ray system is not working properly and you want to return it.

2. Has the used x-ray system been routinely serviced?

When buying used x-ray systems it’s important that they have been routinely serviced by a professional. The more time that has passed since the last service, the higher the chance that there may be faults that have developed which could be costly to repair.

We recommend that systems are serviced at least once or twice a year to keep them operating smoothly. Sometimes, used x-ray systems are sold without ever being serviced, which could lead to significant problems in the future including power surges.

When considering purchasing a used digital x-ray machine for your practice or hospital, it is important you ask your vendor of choice for the service book of the machine. Also make sure that you budget for future services.

3. How has the digital x-ray system been used?

It is important to take into account how and where the digital x-ray system has been used before you purchase it. Was the machine in a small chiropractic clinic or in a busy hospital environment? Was there a low or high patient volume? This is important because this will likely affect its lifespan and cost when it comes time for repair or replacement.

If a used system has not received routine servicing and maintenance and has had a high volume of patient use, then it may last shorter than expected. In this case, it may end up costing you more money over the long term to maintain.

However, if you find a used digital x-ray system that has been well-cared-for and has had limited use, then it could provide years of reliable service at a fraction of the cost of buying new.

4. How many hours has the x-ray equipment been used?

It's important to know how many hours used and refurbished x-ray equipment has been used for. The capacity of the equipment reduces over time, so it's important to have an idea of how long it will last. Service records from x-ray technicians can provide this information, as well as details on what was done and when repairs were made. Having this information will help you make an informed decision on whether or not to purchase the x-ray equipment.

5. What are the costs associated?

There are a number of costs associated with used digital x-ray systems. These costs can include the cost of the system itself, the cost of de-installation, and the cost of maintenance.

First, it is important to determine whether or not the machine is operational. If it has been sitting in storage, there is a greater chance that it will require additional repairs.

Second, it is important to check for all of the parts and components that are necessary for the machine to function properly. In some cases, customers have purchased used x-ray machines only to find that essential parts are missing.

Finally, the costs can also vary depending on the company you hire to handle the installation process. Overall, the costs can range from a few hundred dollars but can go into the thousands.

Despite these costs, used digital x-ray systems can provide significant savings compared to purchasing new systems as they are often available at a fraction of the cost.

However, new digital x-ray systems usually come with more comprehensive warranty support and service options. In addition, new machines often have a more detailed breakdown of services needed, making it easier for buyers to know what they're getting.

6. Have any upgrades been made to the x-ray equipment?

When you purchase used x-ray equipment, upgrades may be available to help extend its lifespan. However, these upgrades can be expensive, so it's important to confirm with an authorized dealer whether or not any replacement parts have been installed.

Key disadvantages of buying used digital x-ray equipment

While a used x-ray system may have some advantages in terms of cost, there are also several disadvantages that should be considered before making a purchase.

First of all, used machines may not be up to the same standards as new ones in terms of safety and performance.

Additionally, they may require more maintenance and repairs, which can end up costing more than you would have spent on a new system.

Finally, used x-ray machines often come with limited warranties, so you may not be covered if something goes wrong. For all these reasons, it's generally best to buy a new x-ray machine rather than a used one.

Advantages of buying new digital x-ray systems

A new digital x-ray machine can offer many advantages over an older model. The images are often sharper and more detailed, making it easier to diagnose problems. In addition, the newest machines use less radiation, which is safer for both patients and staff.

Another benefit of investing in a new machine is that it will be covered by a warranty or service contract. This can provide peace of mind in case of any problems and ensures that you will have access to trained technicians if something does go wrong.


If you're looking to purchase used digital x-ray systems, there are many factors that need to be taken into account. If a used system has not received routine servicing and maintenance then it may last shorter than expected, which could end up costing more money over the long term.

However if you can find a used x-ray machine with all of its components present and operational there's an opportunity for saving money on your next purchase by buying used. Make sure you ask lots of questions, and check the warranty and return policies of your supplier.

Here at Patient Image, we know that choosing the right digital x-ray system for your needs can be difficult. There are so many factors to consider, and it's hard to know where to start. That's why we're here to help. We'll work with you to figure out which machine is right for you based on factors like imaging quality requirements and staff experience.

If you're looking for used x-ray equipment, we can help with that too. We'll evaluate the equipment and give you an honest opinion about whether it's a good purchase. So when purchase day comes around, you can be confident that you're making the best decision for your needs.

Get in touch with us today if you want help evaluating a used digital x-ray system or are interested in purchasing a new one!


Tags: Digital X-ray System

Jennifer Hutchison

Written by Jennifer Hutchison

My goal is to provide my customers with the best equipment possible, at the best price possible, in order to see their business grow and thrive. I currently work hand in hand with doctors of Chiropractic all over the nation to put together custom equipment packages that meet their special needs. Each doctor has their own speciality technique, and by working directly with many of the groups such as NUCCA, Gonstead, CBP, Everest, Blair, KCUCS, and many other groups, I have built the knowledge and expertise to create custom x-ray equipment packages for their specific needs. Seeing my customers using the equipment I sold them in order to heal and help people all over the nation is the true happiness I get from my career. - 9 Years experience in medical device and equipment sales -12 Years experience in Medical Imaging Field - Sales expert for x-ray and digital x-ray equipment nationwide - Work with over 25 different manufacturers and vendors - Strong accounting, finance, and account management background - Upper Cervical X-Ray Sales Specialist